As you know, I have two intellectual lovers, Touristology and Web-Engineering.
I have been working in Tourism since 1992. I have been working with Internet Technologies since 1996.
In 1996, I began my doctoral thesis. Everybody was talking about the world wide web. So, to me, it was crystal clear! I had to do my project about how Internet technologies would change, improve, redefine our beloved sector!
Now, 2020 is so close. I would like to highlight the most important features that Internet technologies can provide and the three technologies that then and now can affect the best sector ever!
If you remember, in OUR classes, seminars, in-company training or start-up meetings we always talk about chain of value management, other people prefer to talk about digital ecosystem, or to create an “end-to-end travel platform” or “the connected trip”... Different names for the same idea...
I have been working in Tourism since 1992. I have been working with Internet Technologies since 1996.
In 1996, I began my doctoral thesis. Everybody was talking about the world wide web. So, to me, it was crystal clear! I had to do my project about how Internet technologies would change, improve, redefine our beloved sector!
Now, 2020 is so close. I would like to highlight the most important features that Internet technologies can provide and the three technologies that then and now can affect the best sector ever!
If you remember, in OUR classes, seminars, in-company training or start-up meetings we always talk about chain of value management, other people prefer to talk about digital ecosystem, or to create an “end-to-end travel platform” or “the connected trip”... Different names for the same idea...
To provide support to the Tourist from the beginning to the end of the trip, making all the enterprises/organizations that the Tourist can need in a trip working as a single organization.
How is that possible? Using the magic/science of New Technologies!
These are my proposal of the combination of Features and New Technologies that will have a big impact in 2020. Of course, if you want to add something, improve it, go deeper... I will be here waiting for you!!!!
Syndication: Allowing to pass FROM my web/mobile application providing MY Services TO the web /mobile app providing 3 C’s (Content, Commerce, Community) provided by any organization interesting for the Tourist.
Edge Computing: FROM silly client / Intelligent server TO Intelligent client / Intelligent server. Mobile phones, IoT.. can do much of the things interesting for the user in the same device. Faster, with less battery use, working even without Internet connection AND above all else... with more PRIVACY!
Push Versus Pull: Technically, known as Event-Driven Applications.
FROM waiting to the user to ask something TO provide 3C's when something relevant happens. Don’t’ worry Tourist if there is a delay, we will notify you and present the best alternative. Focus on the trip Tourist, everything is under control at your home, at the office...
In the columns we have three interesting New Technologies:
Augmented reality, Artificial Intelligence and Blockchain
The combination of the features and these three technologies will bring plenty of possibilities in Tourism.
Let’s see a few examples, shall we?
Artificial Intelligence in the edge increasing the privacy of the user. Which allow him/her to use their own data to build their own models OR using transfer learning customized models already available.
Augmented Reality offering relevant 3C’s when it is important for the Tourist. Of course, in a customized way and from “the” organization able to provide the fittest solution for the potential problem the Tourist is dealing with at any moment before, during and after the trip!
Blockchain as a single source of truth providing trust for the images and 3C’s provided by an Augmented Reality application.
Artificial Intelligence allowing scalability to any process. Making possible to customized anything to anyone at any time!
Do you know the most important thing about these features and these technologies? The synergies that they can create will improve the management of the chain of value, increasing the wages and profits of the one managing it!
Be sure, that you are the one able to run the show!
Edge Computing: FROM silly client / Intelligent server TO Intelligent client / Intelligent server. Mobile phones, IoT.. can do much of the things interesting for the user in the same device. Faster, with less battery use, working even without Internet connection AND above all else... with more PRIVACY!
Push Versus Pull: Technically, known as Event-Driven Applications.
FROM waiting to the user to ask something TO provide 3C's when something relevant happens. Don’t’ worry Tourist if there is a delay, we will notify you and present the best alternative. Focus on the trip Tourist, everything is under control at your home, at the office...
In the columns we have three interesting New Technologies:
Augmented reality, Artificial Intelligence and Blockchain
The combination of the features and these three technologies will bring plenty of possibilities in Tourism.
Let’s see a few examples, shall we?
Artificial Intelligence in the edge increasing the privacy of the user. Which allow him/her to use their own data to build their own models OR using transfer learning customized models already available.
Augmented Reality offering relevant 3C’s when it is important for the Tourist. Of course, in a customized way and from “the” organization able to provide the fittest solution for the potential problem the Tourist is dealing with at any moment before, during and after the trip!
Blockchain as a single source of truth providing trust for the images and 3C’s provided by an Augmented Reality application.
Artificial Intelligence allowing scalability to any process. Making possible to customized anything to anyone at any time!
Do you know the most important thing about these features and these technologies? The synergies that they can create will improve the management of the chain of value, increasing the wages and profits of the one managing it!
Be sure, that you are the one able to run the show!
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