It’s
not about work or holiday… It’s about being bored or having fun!!! Why first
specialized tourism and then mass tourism? My own 1,2,3 and international
routes. Finally, Touristologists running the show!
This summer
I went to an old fortified city. In order to get there you have to take and old
train (the one that you see in my profile picture in Facebook or Twitter!)
which takes you through the Pyrenees Mountains. It’s a happy trip! It was a
family trip “Not work” –said my love- “just relax” “of course”- I replied.
But… you
know… Touristology it’s like a drug (a good one) you can’t take your framework
as you take your glasses off! So, when I see the city full of tourist, shops
selling the same staff that you see in other cities, 4 start hotels on sale
(Who wants to pay a lot of money to see and listen to a long row of tourist up
and down!)…
My
Touristologist brain becomes to think. How to find the profitability’s path for
this place? “First specialized tourism then generic” – repeat over and over
Touristology’s voice!!!
To change
from mass to specialize tourism it isn’t easy! Anyway nothing is lost until you stop
fighting! Less improve the actual situation using the methodology and
approaches of the best science ever… TOURISTOLOGY!!!!
This city can’t
be a super two (there are similar cities like this around the world). So, as
usual you have two ways:
1) Create
your own 1,2,3. That means look for specific segments and little by little
change/complement mass tourism with specialized one. This is far away from
easy. I strongly recommend that tourist destinations and companies begin his
strategic orientation the other way around. I mean, first specialized then
generic (See figure 1 to see a visual representation).
Once
specialized Tourism is working you have an organization, a team of people
experts in identification of tourist’s needs and motivations, in customization
of the supply, in everything necessary to bring tourist from there to here. In
a nutshell experts in 1,2,3, theory.
You also
have a positioning in the market from which it’s easier to bring generic
tourism and local tourism. To do the other way around it isn’t impossible but,
definitely, much more difficult!
Based upon
this organization and positioning it’s easier to try to become a super 3 for
each one of these specific segments.
One of the
possibilities of becoming a super 3 is…
2) Create
an international route. Look for something interesting for specific segments
that imply a visit to several cities /places. This is almost indispensable when
you want to attract tourist from abroad. For instance, link the visit to master
or postgraduate program something similar to http://cbpnetwork.com/upcoming/study_trip2011/
Or create badges, stamps or passports like foursquare and so on.
“What!?!?!
Now I have to send my tourist to other places?” – Will say the people in charge
of the tourism destination (that earlier on I gave homage in this blog).
Yes! – I
calmly reply – Because in this way you also will get their tourists.
Yes!
Because in this way you also will create a competitive product in the
international market.
Yes!
Because in order to do that you will need to create an organization, a team of
people focus on international tourism…
Sometimes
it’s even worst! When I tried to do consultancy for a tourism destination
(sorry, right now I don’t remember the name neither the place!!!) and they say “But… We already do that!” I
have to bite (strongly) my tongue and just say “To create 20,000 leaflets, to
visit a couple of tradeshows and to pay for an ad in a local newspaper is just
NOT enough!”
“Wait a
moment, but.... to organize all this you will need...”
Finally!!!
You will need a good bunch of Touristologists running the show!
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